Terms of Booking

1.    Paying for bookings

Patients must pay for their chosen appointment through PayPal at the time of booking or the booking will only be deemed as provisional and automatically cancelled.  During this time, if payment has not been made, we have the right to cancel your appointment booking.

2. Booking Times

The booking time covers the period of the appointment.

3. Confirmation of booking/checking-in

All Patients must report to reception on arrival.

All on-line bookings are confirmed by the issuing of a booking confirmation direct to your nominated email address.  Without this confirmation, your appointment booking may not be complete. Please check your spam folder.

A booking confirmation will only be issued subject to receipt of payment.

The booking confirmation email may be requested on arrival at reception to validate the appointment.

All bookings are made in the name of a specified individual as set out on the booking confirmation and therefore proof of identity may be required.

4. Cancellation or Change of bookings

To cancel or change a booking, please call the number on the website.

Confirmed bookings are subject to the normal cancellation policy of the clinic which is 24 hours prior to your appointment.

5. Non-attendance

If you do not attend your appointment or notify us within 24 hours of your appointment, the booking will be non-transferable and non-refundable.