COVID – 19 Policy

Due to the current COVID-19 outbreak we have had to make changes to the way we operate to make sure it is safe for both therapists and clients and to also meet government guidelines. Below is all the information regarding what will be required to do prior to attending the clinic and during your appointment. 

  • A pre-visit interview with clients will take place over email to assess current health level (A Health Questionnaire will be sent to fill in before the appointment) 
  • If any symptoms such as: new continuous cough, fever, loss of taste and smell are present the session will be postponed. Also, in cases where clients have been diagnosed with the virus, been in contact with someone who has had the virus in the last 14 days or clients have been advised to shield sessions will be postponed
  • No more than 5 sessions a day to take place
  • At least 30 minute break will be enforced between sessions to disinfect the facility and equipment used
  • Appropriate PPE for therapists and clients will be available (clients can bring own PPE)
  • The waiting area will be unavailable – clients will be asked to arrive on time and alone for appointments
  • Appointment only, no walk-ins
  • Client temperatures will be checked before entering the treatment room and will be asked to sanitise hands at the door, wear gloves, facemask and these will need to be worn at all times
  • Clients will be asked to avoid bringing non-essential items such as large bags, big coats etc
  • Card or bank transfer payment only
  • Treatment time will be available for only 50 minutes to reduce contact time between therapist and client
  • Some activities such as rehab and strength and conditioning will take place in well ventilated open gym floor space